Política de privacidad

Account information

When you register on the website we store your account information, such as your username and email address, so you can sign in and we can associate your nodes and license with you.

Availability results

The desktop app performs availability checks and syncs the results to the server. Raw ping results are retained for 30 days; hourly aggregates are retained for 6 months. These results power the dashboard, map and analytics.

Device telemetry

To help with support and diagnostics, the desktop app uploads structured logs and two device snapshots to the server. The system-info snapshot includes local IP and MAC addresses, hostname, operating system and version, architecture, CPU model and count, total and free RAM, uptime, timezone and locale, the app version, a per-install device ID (a random UUID) and whether ICMP checks are available. The process snapshot lists running process names and IDs.

The server additionally records the client's public IP address, taken from the reverse proxy (the nginx-set X-Real-IP header); the client-supplied X-Forwarded-For header is not trusted.

These device logs are retained on the server for a configurable period (30 days by default) and then pruned.

Payments

License payments are processed by the NOWPayments cryptocurrency payment processor. Cryptocurrency payment details are handled by the processor and are not stored by Wibbix; we only receive confirmation that a payment succeeded so we can issue the license.

Visibility and access

Your nodes are private to your account. Administrators of the service can view collected logs and diagnostics for support purposes.